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Parker’s new Zingon mobile app

Longtime PriceAdvantage and Skyline sign customer Parker’s announced the release of their new mobile app built by Zingon LLC. Among other things, the mobile app displays fuel prices at each of their locations. The Parker’s implementation of this mobile app includes an automated fuel price feed from PriceAdvantage to make sure gas prices are always accurate. Convenience Store Decisions reported the story here.

“Our customers told us they wanted an easy-to-use app that would enable them to access gas prices and Parker’s information at their convenience,” said Greg Parker, Parker’s president and CEO. “This new app represents our fast, fresh and friendly culture. It makes it easier than ever for Parker’s customers to see the best deals on gas prices and our specials on other products.”

Zingon mobile apps are available on both Android and iOS. The apps are designed to be easy to use and to eliminate carrying all the individual elements for store chains: Credit Card, Loyalty Card, Clipped Coupons and a phone to look up store locations and gas prices. Read more about Zingon here.

US EIA says fuel volumes to increase

The US Energy Information Administration in their July Short Term Energy Outlook projects increased fuel volumes again this year. The full US EIA STEO report can be found here.

In the tug of war between ongoing increased fuel efficiency of new vehicles driving fuels demand down, and employment growth and lower fuel prices that drive fuels demand up, the US EIA projects that employment growth and lower fuel prices will continue to win and pull up volume demand in 2015.

In 2014, motor gasoline consumption rose by 80,000 b/d. In 2015 the US EIA projects that growth to be over twice as much, or 170,000 b/d (1.9%). But looking ahead to 2016, the US EIA says higher prices and increased fuel efficiency will reverse the two year trend, projecting a decrease in gasoline consumption by 20,000 b/d (0.2%). Still, if that projection proves to be accurate, demand in 2016 will be 150,000 b/d higher than 2014 and 230,000 b/d higher than 2013.

Consumption of distillate fuel, which includes diesel fuel and heating oil, is forecast to rise 2.3% or 90,000 b/d in 2015 and by 1.7% or 70,000 b/d in 2016. This growth is driven by increasing manufacturing output, foreign trade, and marine fuel use.

From a fuel price management perspective, this volume growth is a welcome respite from the many years of volume declines. While it’s certain that volumes like this cannot last forever, this report points to the urgency to make hay while the sun shines and take advantage of the opportunity at hand.

PriceAdvantage adding Fiscal POS

The next PriceAdvantage version adds the Fiscal TravStar1 POS to its list of supported POS systems. With this integration, PriceAdvantage can provide complete closed loop retail fuel pricing at locations with both consumer and truck stop islands. This integration came about because PriceAdvantage customers with locations selling large volumes of fuel at their truck stop islands needed the full benefits of PriceAdvantage at those large volume sites.

PriceAdvantage now supports seven POS systems, including VeriFone, NCR Radiant, Gilbarco Passport, Wayne Nucleus, PetroZone, Fiscal, and AutoGas. Mixed POS systems can be used across the company sites, and multiple POS systems can be used at a single site. In this way PriceAdvantage allows you to leverage your existing investments and work with the heterogeneous environments created by the world of acquisitions we live in.

Learn more about the Fiscal TravStar1 POS by viewing a YouTube video provided by Fiscal here.

Family Express Latest PriceAdvantage Customer to Win Chain of the Year

Family Express is the latest PriceAdvantage customer to win the distinguished Convenience Store Decisions Convenience Store Chain of the Year award. The award recognizes innovation, outstanding operations, superior leadership and an ongoing commitment to convenience retailing.

“Words can’t express how honored we are for Family Express being recognized,” said Gus Olympidis, founder, president and CEO of Family Express. “Our focus has always been on customers, employees, and community, and not on ourselves. We will cherish this moment in gratitude for our supplier partners and the relationships of a lifetime that this great industry has afforded us.”

Family Express has been a PriceAdvantage customer since 2013. Tom Navarre, Vice President of Petroleum Marketing and Logistics of the 63 store chain, and member of the PriceAdvantage Customer Advisory Board, says that PriceAdvantage helps Family Express be more efficient in their daily operations by automating their process for implementing new fuel prices. The efficiency gains allow the chain to remain competitive on an hourly basis, and give store associates more time to devote to outstanding, friendly customer service.

Previous PriceAdvantage customers who have won this prestigious award include Sheetz, Mapco, Valero (now CST Brands), and Rutter’s.

CrossAmerica Partners buys 41 stores

CrossAmerica Partners announced today the acquisition of One Stop, a chain of 41 company owned c-stores based in West Virginia. Read more about the announcement published in Convenience Store News here.

In December 2014, the partnership of CrossAmerica Partners and CST Brands announced the acquisition of the 22 store chain Landmark Stores operating in San Antonio and Austin, as well as the 64 store chain Erickson Oil Products, Inc. operating in Minnesota, Michigan, Wisconsin and South Dakota. In November of last year, the partnership of CST Brands and CrossAmerica Partners closed the acquisition of Nice N Easy, a 77 store chain in central New York state.

The announcement today marks the fourth chain of c-stores acquired by CrossAmerica Partners, now a wholly owned subsidiary of CST Brands.

CST Brands selected PriceAdvantage for their fuel pricing system in 2011, back when they were under the Valero umbrella. The field Operations folks at CST Brands have found the PriceAdvantage mobile component to be one of their most helpful applications.

The power of customer partnerships

Earlier this week we had the pleasure of hosting one of our customers to our corporate headquarters. If this were a standard sales and management update it would not stand out as being anything particularly special. But this meeting was different because we took the time to introduce our customer visitors to the PriceAdvantage development team.

We have never believed it makes sense to take our software development offshore, no matter how much it may seem to be cost effective when you run the numbers. Software development agility that can quickly respond to the changing demands of the market and customer base can only be achieved when the folks building the software are co-located with the product management, sales and marketing groups.

And this week we could see the benefits in person when one of our customer fuel managers who uses PriceAdvantage every day shook the hand of each of our developers, looked each one in the eye, and said thank you. Our development team could hear directly from one of our customers that what they build matters and is appreciated. That meeting will make a lasting impact because when our development team builds new features, they will be able to think back and see in their mind’s eye the person for whom they’re writing code. And when our customer upgrades to the latest PriceAdvantage version, they’ll be able to remember that our development team is not far away, taking to heart their ongoing product needs.

My mantra has always been that customer collaboration creates lifelong customers by creating partnerships. This week we saw this partner relationship in person.