by John Keller | Apr 14, 2010 | Fuel Price Optimization, Fuel Pricing Software, PriceAdvantage, Retail Fuel Margins
John Keller, Sr. Product Manager and R&D Manager of the PriceAdvantage fuel pricing software division of Skyline Products will be a member of the PCATS panel at the upcoming NACStech tradeshow May 5-7, 2010 in New Orleans.
The panel of 5 will discuss the topic relevant to convenience stores “Why Doesn’t This Stuff Work Together? Device Integration Work Being Conducted By PCATS”. The moderator will be Scott Wood, PCATS Director, Standards Development & Maintenance. It should be a lively discussion.
by John Keller | Apr 5, 2010 | Customer News
As reported in Convenience Store News, Sheetz customers are actively involved in promoting Sheetz via social network sites and even YouTube:
Three young men created a video that is over three minutes long. They created the video with their own footage, and a soundtrack where they wrote the lyrics and performed the song.
The video includes not only segments of them strutting around the c-store, but eating their made to order sandwiches, and pumping gas.
Once again, the customer loyalty displayed by Sheetz is quite impressive.
View the original Convenience Store News article here.
by John Keller | Mar 29, 2010 | Industry News, PriceAdvantage
Skyline Products announced that the PriceAdvantage fuel pricing software group has been spun off to form a separate division of the company.
“When we began developing this software 6½ years ago, most convenience stores didn’t have an Internet connection and most of them were still processing credit-card transactions through a dial-up modem,” McHugh said Monday. “We used to have to tell customers at that time why they should automate, but now we simply tell them about our product and convince them it is the right answer to solve the problem they are having, changing fuel prices efficiently.”
“We have had potential customers tell us that they are lucky to get prices changed in a third of their stores in one day. This can do it all in one morning,” said Greg Stadjuhar, Skyline’s vice president of sales and marketing and co-owner. The software is used by chains such as Royal Farms and Sheetz.
Read the newspaper coverage of the announcement here.
by John Keller | Mar 29, 2010 | Fuel Price Management, Industry News, PriceAdvantage
The PriceAdvantage division of Skyline Products was featured in the Gazette Telegraph, the local newspaper of Colorado Springs . The article titled “Company seeks to make changing fuel prices easier for retailers” appeared in the March 29, 2010 edition. Featured in the story are Aaron McHugh, Director of the PriceAdvantage Division, and Greg Stadjuhar, Vice President of Sales and Marketing and co-owner of Skyline Products.
The article may be found here.
by John Keller | Mar 15, 2010 | Fuel Price Management, Fuel Price Optimization, Retail Fuel Margins
Every year around this season we see c-store fuel prices begin a gradual increase from spring to summer. This Forbes article explains the primary reason behind this fuel pricing strategy as being related to EPA federal regulations around emissions. Summer fuel must meet regulatory requirements imposed on refiners: summer blends of fuel must not turn to vapor in summer temperatures, otherwise the vapor contributes to air pollution. This summer blend costs more to produce, and consequently pushes up the price of fuel at the pump.
This is a positive article from the perspective of the Fuel Manager because it clearly explains to the layman that these annual price increases are not caused by c-stores trying to up their profits. It’s a rational explanation that anyone can understand.
You may find the entire article here.
by John Keller | Mar 10, 2010 | Customer News, Fuel Price Management, Fuel Pricing Software, Fuel Pricing Technology
According to Convenience Store News, the SPINX convenience store chain has acquired ten more c-stores. All ten stores are located in South Carolina, and will be re-branded to the SPINX name. With this acquisition, SPINX now owns and operates 74 c-stores.
Spinx has been effectively utilizing the PriceAdvantage fuel pricing software solution from Skyline Products to optimize their fuel prices in each market, and rapidly push fuel prices to the street from their headquarters office. The SPINX implementation includes pushing fuel prices to the sign.
The Convenience Store News article may be found here.
by John Keller | Mar 9, 2010 | Fuel Price Management, Fuel Price Management Solutions, Fuel Price Optimization, Fuel Pricing Strategy, Fuel Pricing Technology, Retail Fuel Margins
There’s a great article explaining fuel pricing strategies to consumers on the website ENCToday.com. It’s common for consumers to have misconceptions about how their gas prices are set. Sometimes these misconceptions can include cartel-like price fixing arrangements between c-stores in a particular market. This article goes miles to debunk these misconceptions and accurately explains the truth about how fuel managers actually set their c-store fuel prices.
This article lists these factors as being included in fuel pricing strategies:
- Total customer experience including cleanliness of the c-store building
- Competition down the street
- Maximizing volume
- Traffic flow and the convenience of pulling into a particular c-store
- Locking in lower fuel prices in the futures market
- Demographics of a location and the price elasticity in that neighborhood
- Selling fuel at a lower price and enticing customers to come into the c-store to buy a higher margin snack
- Corporate retail fuel margin targets
Fuel price management solutions such as PriceAdvantage from Skyline Products allows the Fuel Manager to carefully watch each market, effectively monitor fuel pricing trends at each c-store, and set street prices at each store location. Fuel Managers can accelerate their speed to the street by pushing prices to the sign, POS and pump. In some markets, that can even mean pushing new prices several times a day.
The article is copied and pasted below.
Competition among factors driving gas prices
It was no coincidence that Dennis Seeney pulled off Interstate 85/40 Friday afternoon to fill up at the Sheetz gasoline station.
“I live in Asheville, but I travel the state so I know where the cheapest prices are,” Seeney said while filling his gasoline tank.
Seeney paid $2.599 for a gallon of unleaded fuel, as did motorists buying gasoline at a number of other stores at that exit and others nearby. A couple of stations at the exit sold gas for a penny cheaper, while another’s advertised price was 10-cents-a-gallon more expensive.
The interchange’s prices were less expensive than the average North Carolina price of $2.67 per gallon and the average national price of nearly $2.70 per gallon, according to the GasBuddy.com Web site.
Greg Parsons also filled up at the station. Again, it was not by accident. He and his family travel between his Windsor, Va., home and another home in Morganton about every six weeks. But it wasn’t cheap gasoline that drew the family to stop at the station.
“It’s a clean building,” Parsons said. “We always stop at this station. It’s actually programmed into my GPS.”
The difference in prices along that stretch of the interstate highway near Haw River and Mebane are part of a complex system of determining prices.
“Some of it is competition,” said Tom Crosby, vice president of AAA Carolinas. “If one station down the street has it at $2.60, I might want to do it at $2.55 to generate more volume.”
Some has to do with neighborhoods and the amount of traffic going by, Crosby said, noting that often prices are higher off of an interstate highway.
“They can’t shop for the price of gas, so they’re going to pull off whenever they need it,” Crosby said. Michael Walden, an economics professor at N.C. State University, said that supply and demand factors also account for geographic differences in gasoline prices. “Everything in economics comes down to supply and demand,” Walden said.
On the supply side, suppliers could have faced different prices, he said. “If the supplier had, for example, locked in a lower price in the futures market and prices indeed went up, he could pass those lower prices on to his distributors,” Walden said.
But price differences from station to station are more likely a result of demand-side variables, he said. Factors pushing prices up could include stations that are in high-income areas where people are not as sensitive to changes in price, stations located on lots where motorists can get in and out more easily or stations connected to a convenience store, where motorists may want to make other purchases after filling up.
“All those can be reasons for geographical differences in price,” Walden said.
A number of other factors could figure into the price at the pump. A store owner could just break even on gasoline, hoping that a number of motorists would come inside and purchase a snack, Crosby said.
Another store owner might keep prices a nickel or so higher than nearby stations as long as sales remain constant, Crosby said. “If I’m not losing any sales, there’s absolutely zero incentive to drop it,” he said.
Stations owned by the oil companies generally have prices a little higher than stations that buy their gas on the spot market, Crosby said.
“They buy it at a lesser price,” Crosby said of the stations buying gasoline on the spot market. “But you can’t always count on getting it,” he said, referring to times in the past when various conditions produced shortages of gasoline.
Then there is the delivery cost factor. A station closer to the gasoline terminal would have a lower delivery cost than one further away, Crosby said.
A number of other factors go into making up the price of a gallon of gasoline, including the price of crude oil, refining expenses and federal and state taxes.
Crosby noted that gasoline stations are constantly monitoring other stations’ changing prices. “You don’t want to be five or 10 cents out of line with the one that is caddy-cornered across the street from you,” Crosby said.
by John Keller | Mar 9, 2010 | Fuel Price Optimization, Fuel Pricing Strategy, Industry News, Retail Fuel Margins
On the cover of USA Today March 9, 2010 there’s an article proclaiming that fuel prices will rise to $3/gallon this spring. The article references sources as “oil and gas analysts”, including OPIS and the Energy Information Administration. The article explains that American consumers should expect to see fuel prices rise according to the standard seasonal cycle every spring.
This means Fuel Managers can expect their c-store markets to be willing to pay more for fuel in the upcoming months. Fuel pricing strategies should include this consumer expectation.
by John Keller | Feb 10, 2010 | Fuel Price Optimization, Fuel Pricing Technology, Industry News, Retail Fuel Margins
The new RNCOS “U.S. Convenience Stores Market Outlook to 2013” report states that the U.S. Convenience Store industry is likely to grow steadily in the next four years. This healthy outlook is largely due to the steady increase of the size of the population who are 15-64 years of age, a population concerned with convenience shopping.
According to the new research report, sales in the convenience store (c-store) industry grew an impressive 8% in 2008 and made up approximately 14% of total US retail sales.
In 2009, the c-store industry struggled along with the whole US Retail industry, due to weak consumer spending and a drop in fuel prices. But in late 2009, c-stores seemed to bounce back, and the report states that in 2010 industry sales will be healthy, outpacing the country’s overall retail sales growth.
The c-store industry grew just over 54% in 2008 over 2007 to a total of $5.2 Billion. The total c-store sales number is split between motor fuel sales of 72% and in-store sales of 28% during 2008.
That means the US Fuel Manager is overseeing $3.74 Billion in total sales. This kind of responsibility demands software technology that can allow fuel pricing decisions to be implemented quickly, without risk of human error. It’s simply too big a job to be managed with homegrown spreadsheets.
Thankfully, the Fuel Pricing software category has come of age, making available information that is impossible to glean from spreadsheets. And with Fuel Pricing software like PriceAdvantage from vendors like Skyline Products, Fuel Managers can react quickly to dynamic market conditions and maximize their revenue potential on a store by store basis.
by John Keller | Feb 4, 2010 | Fuel Pricing Technology
The State College PA based Uni-Mart chain of c-stores bankruptcy was finalized with the selling off of its physical assets to 26 distinct parties as reported here in the local Central PA newspaper Centre Daily Times. The vast majority of Uni- Mart’s assets — 144 of 204 locations — were sold to Kwik Pik LLC, an affiliate of Lehigh Gas, based in Bethlehem. The remaining 60 properties were sold to 25 other buyers.
In 1972, Henry D. Sahakian founded Uni-Mart as a division of Unico Corporation, a family-owned real estate company. That same year, Henry opened his first convenience store in State College, Pennsylvania. Over the next 15 years, Uni-Mart grew and became one of the most successful chains in the Northeast. In December 1986, with 208 stores in operation, Uni-Mart was spun off from Unico and became a publicly traded company on the American Stock Exchange. In July 2004, Uni-Mart finalized a merger and once again became a private company.
In 2004 and 2005, the corporation entered into a “dealerization plan,” following its reorganization as a private enterprise.
However, the dealerization plan ultimately landed the company in a class action lawsuit in 2007, when lessees of 170 stores filed against Uni-Mart, claiming it had committed fraud by failing to provide critical financial information as part of the business transactions. The suit was settled 10 months later, in 2007, for $2 million.
Seven months after the settlement, the c-store chain filed for bankruptcy protection on May 29, 2008. At the time of its filing, the company listed more than $28.5 million owed to its top 30 creditors.