PriceAdvantage Customer Feedback: I can change gas prices any time, day or night

PriceAdvantage Customer Feedback: I can change gas prices any time, day or night

• Aug 12, 2011
• John Keller
• 0

“Now that we have PriceAdvantage rolled out to all our 70 stores, I can change gas prices any time of day or night!” That was the feedback we just got back from one of our PriceAdvantage c-store customers in the Southeastern US.

Prior to using PriceAdvantage as their fuel price management solution, this well recognized c-store chain could only effectively change gas prices once a day. They would start the gas price change process by sending an email out to all stores. Only the store manager had the managerial code required to change gas prices, so that meant if there was no manager onsite, there could be no gas price change.

Now with PriceAdvantage, the Fuel Price Management team can change gas prices whether the store manager is there or not. The Fuel Price Manager sets the new gas price in the PriceAdvantage software, and automatically the price change appears at the store. Any cashier can click the accept gas price change button on the POS, the price change completes at the store, and the PriceAdvantage headquarters software is automatically updated with the completed price change confirmation time stamp, letting the Fuel Price Manager know that the gas price change is complete.

Now that there is no reliance on the store manager, they are changing gas prices at all hours of the day, sometimes multiple times a day. And that’s what they say makes PriceAdvantage so valuable.

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