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- 17 May
$1.10 Fuel Price Costs Station $21,000 In Losses
A computer glitch was to blame for a Valero convenience store selling premium fuel at $1.10 a gallon over a four hour period on May 15. The owner reported that was over $3 a gallon less than the proper price, and cost him $21,000. Roughly 7000 gallons of premium fuel were sold at that price, and police had to be called in to control the long line of traffic.
According to the Los Angeles c-store owner, the fuel price change didn’t work properly, causing the POS system to set the price to the default of $1.10 per gallon. The attendant on duty at the time was too busy staffing the convenience store and Point Of Sale system to notice the problem.
From a Fuel Price Management lesson-learned perspective, this story highlights the risk of fuel price changes going awry. Without the proper Fuel Pricing Software solution, including the critical Fuel Price Management phases of Change and Confirm, every c-store is at risk of losses like this.
The source of this article may be found here.
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